Troubleshooting Guide
Find quick solutions to common problems and get back to coding faster. Our comprehensive troubleshooting guide covers installation issues, performance problems, and more.
🚀 Quick Solutions
🔧 Most Common Issues
Application Won't Start
If Qoder IDE fails to launch or crashes on startup:
- • Check system requirements (Windows 10+, macOS 11+, or recent Linux)
- • Run as administrator (Windows) or with sudo (Linux)
- • Clear application cache and temporary files
- • Reinstall the application if the problem persists
Slow Performance
If the application is running slowly:
- • Close unnecessary projects and files
- • Increase available RAM (minimum 8GB recommended)
- • Disable unused extensions and plugins
- • Check for background processes consuming resources
Code Completion Not Working
If IntelliSense or code completion stops working:
- • Restart the language server (Ctrl+Shift+P → "Restart Language Server")
- • Check if the correct language extension is installed
- • Verify project configuration files (package.json, tsconfig.json, etc.)
- • Clear the workspace cache
🔐 Login & Authentication Issues
Forgot Password
1. Click "Forgot Password" on the login screen
2. Enter your registered email address
3. Check your email for the reset link
4. Follow the link to create a new password
💡 Check your spam folder if you don't receive the email within 10 minutes.
Account Locked
Accounts are temporarily locked after multiple failed login attempts.
Solutions:
- • Wait 15 minutes before trying again
- • Use the "Forgot Password" option
- • Contact support if you suspect unauthorized access
⚡ Performance Optimization
System Requirements
Minimum
- • 4GB RAM
- • 2GB free disk space
- • Dual-core processor
Recommended
- • 8GB+ RAM
- • 5GB+ free disk space
- • Quad-core processor
Optimal
- • 16GB+ RAM
- • SSD storage
- • Modern multi-core CPU
Performance Tips
Memory Management
- • Close unused projects and files
- • Limit the number of open tabs
- • Restart the application periodically
- • Monitor memory usage in Task Manager
Disk Space
- • Clear temporary files regularly
- • Archive old projects
- • Use cloud storage for large files
- • Clean up node_modules folders
🤖 AI Assistant Troubleshooting
AI Not Responding
If the AI assistant doesn't respond to your queries:
- • Check your internet connection
- • Verify your subscription status
- • Try refreshing the AI chat panel
- • Restart the application
Poor Code Suggestions
If AI suggestions are not relevant or helpful:
- • Provide more context in your prompts
- • Use specific programming language keywords
- • Include relevant code snippets
- • Try rephrasing your question
💡 AI Best Practices
- • Be specific about what you want to achieve
- • Provide context about your project and tech stack
- • Ask follow-up questions for clarification
- • Use the /help command to see available AI features
📋 Common Error Codes
Error 1001: Installation Failed
Run installer as administrator or check disk space
Error 2001: License Invalid
Check your subscription status or re-enter license key
Error 3001: Network Timeout
Check internet connection and firewall settings
Error 4001: File Access Denied
Check file permissions or run as administrator
Error 5001: AI Service Unavailable
AI servers may be down, try again later
Error 6001: Project Corrupted
Restore from backup or recreate project
🆘 Still Need Help?
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